FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

Shopping

We partner with trusted local couriers—including PostNL, DPD, FedEx, UPS, and USPS—to ensure prompt and reliable delivery.

Yes, we offer worldwide shipping so you can order with confidence, no matter where you are located.

 

For European shipments, please allow 3 to 5 business days. International deliveries typically take between 5 to 12 business days

Payment

We accept all major credit cards along with local European payment options such as iDEAL, Bancontact, MasterCard, Visa, and more.

Once your order is shipped, you’ll receive an email with detailed tracking information. If you have any questions or need further assistance, please don’t hesitate to contact us.

At this time, only the payment options available at checkout can be used.

Orders & Returns

Simply add your desired products to the cart, proceed to checkout, enter your billing and shipping details, complete the payment, and your order will be processed promptly.

Orders can be cancelled or modified within the first 24 hours after placement. Please contact our customer service team as soon as possible if you wish to make any changes.

You can place an order as a guest. However, we encourage you to create an account for easier order tracking and a smoother shopping experience.

Please review our return policy and contact our customer service team for detailed instructions on the return process.

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